Refund & Return Policy

Last Updated: 4/10/2026

At Zooted Living Cannabis Group, we stand behind the quality of our products. Due to the nature of cannabis and CBD products, our refund and return policy is structured to comply with Florida regulations and industry standards.

  1. All Sales Policy

All sales are considered final unless otherwise stated. Due to health, safety, and regulatory reasons, we generally do not accept returns on cannabis or CBD products once they have been purchased.

  1. Damaged or Defective Products

If you receive a product that is:

  • Damaged
  • Defective
  • Incorrect

Please contact us within 48 hours of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos of the product

Upon review, we may offer:

  • A replacement
  • Store credit
  • A refund (at our discretion)

  1. Order Issues

If there is an issue with your order (missing item, incorrect shipment), notify us within 48 hours of receipt.

  1. Refund Processing

If a refund is approved:

  • It will be issued to the original payment method
  • Processing times may vary depending on your payment provider

  1. Non-Returnable Items

The following are not eligible for return:

  • Opened or used products
  • Perishable goods
  • Products purchased in-store (unless required by law)

  1. Compliance Notice

All returns and refunds are handled in accordance with applicable Florida laws and cannabis regulations.

  1. Contact

For any return-related inquiries:

Zooted Living Cannabis Group
Email: info@zootedlivingwellness.com