Last Updated: 4/10/2026

Zooted Living Cannabis Group (“Zooted Living,” “we,” “our,” or “us”) is committed to delivering your orders in a timely, secure, and compliant manner. Due to the nature of cannabis and hemp-derived products, all shipments are handled in accordance with applicable Florida laws and carrier regulations.

 

  1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed after business hours may be processed on the next business day.
  • During high-demand periods, processing times may be slightly extended.

Once your order is processed, you will receive a confirmation email with tracking details.

  1. Shipping Locations

We currently ship only to:

  • Addresses within the State of Florida, where permitted by law

We do not ship to:

  • Locations where cannabis or hemp-derived products are restricted or prohibited
  • P.O. Boxes (if carrier restrictions apply)

  1. Shipping Methods & Delivery Time

Delivery times may vary based on your location and selected shipping method. Typical delivery estimates:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available)

Please note that delivery timelines are estimates and not guarantees.

  1. Shipping Carriers

We partner with trusted carriers (such as USPS, UPS, or FedEx) to ensure reliable delivery. Carrier selection may vary depending on your location and product type.

  1. Age Verification Upon Delivery

Certain orders may require:

  • Adult signature upon delivery
  • Presentation of a valid government-issued ID

If the recipient is unable to meet these requirements, the package may be returned or delivery may be refused.

  1. Order Tracking

Once shipped, you will receive a tracking number via email. It is your responsibility to monitor the shipment and ensure timely receipt.

  1. Lost, Delayed, or Stolen Packages

Zooted Living Cannabis Group is not responsible for:

  • Delays caused by carriers
  • Packages marked as delivered but not received
  • Incorrect shipping addresses provided by the customer

If you experience an issue, please contact the carrier directly. We will assist where reasonably possible.

  1. Incorrect Shipping Information

Please ensure that your shipping details are accurate at checkout.

  • Orders shipped to incorrect addresses provided by the customer may not be eligible for replacement or refund.
  • Address changes may not be possible once the order has been processed.

  1. Compliance Notice

All shipments are subject to:

  • Florida state laws
  • Local jurisdiction restrictions
  • Carrier policies regarding cannabis and hemp products

We reserve the right to cancel or refuse shipment of any order that does not meet compliance requirements.

  1. Contact Us

For shipping-related questions:

Zooted Living Cannabis Group
Email: info@zootedlivingwellness.com

Frequently Asked Questions (FAQs)

Below are answers to common questions about Zooted Living Cannabis Group, our products, and our policies.
1. Do you ship outside of Florida?

At this time, we only ship within the State of Florida to ensure full compliance with local laws and regulations.

Yes. You must be 21 years or older, unless you are a qualified medical cannabis patient under Florida law.

In some cases, yes. Certain orders may require an adult signature and valid ID upon delivery.

  • Standard shipping typically takes 3–7 business days
  • Expedited shipping may take 1–3 business days

Processing times (1–3 business days) are separate from shipping times

Due to the nature of cannabis and CBD products, all sales are generally final. However, if your product arrives damaged or incorrect, contact us within 48 hours and we’ll review your case.

No. Our products are not evaluated or approved by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

Yes. We strongly recommend consulting a licensed healthcare professional, especially if you have medical conditions, are pregnant, or are taking medications.

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. We recommend contacting the carrier directly for assistance.

We process orders quickly, so changes or cancellations are not guaranteed. Contact us as soon as possible, and we’ll do our best to assist.

We operate in compliance with Florida state laws governing cannabis and hemp-derived products. It is your responsibility to ensure compliance with your local laws.

Yes. Orders are shipped in discreet packaging without unnecessary labeling to protect your privacy.

You can reach us at:

Zooted Living Cannabis Group
Email: info@zootedlivingwellness.com